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Service Engineer Level 1 & 2

You are applying for the position of Service Engineer.

Job description

PALCO Industrial Marking and Labeling, Inc, is a growing manufacturing company and we are currently seeking a Service Engineer Level 1 & 2 to join our team.

Position Description:
The Service Engineer Level 1 & 2 will be trained to service various types of equipment. This individual will specialize in the Barcoding & Product Identification Industry. In addition to being trained on Barcoding Software and Equipment, the Service Engineer Level 1 & 2 will also learn how to maintain Barcode Printers and Scanners, Industrial Ink Jet Equipment, Label Applicators, Industrial Lasers, and various Software Applications.

  • Provide exceptional service to existing and potential customers in order to nurture and develop long lasting professional relationships
  • Coordinate with Sales executive, Service Manager, and Customer to install new equipment at customer locations
  • Train customer technicians on new equipment
  • Provide service and support to customers on existing equipment and/or software
  • Provide Tech Support via in person service calls, telephone, and email
  • Other duties as assigned
  • Associates degree in a STEM Program
  • Experience in a comparable position (required for Service Engineer level 2)
  • Must be a team player with good work ethic
  • Ability to prioritize and multi-task with efficiency
  • Ability to work in a fast paced environment with little supervision
  • Ability to work under pressure
  • Some travel required
  • Must be able to pass a physical, drug screen, and background check

Benefits:

  • Health, Dental, and Vision after 30 days.
  • Company paid Life Insurance after 30 days
  • PTO after 1 year
  • SEP/IRA retirement plan after 1 year
  • Monthly Car & Cell Expense
  • Travel Reimbursement

Quarterly performance evaluations with potential of pay increase for the first year. Annual performance evaluations with increases after the first year.

Please fill out the job application form on this page to submit your application. Please fill out the entire application to the best of your ability.

Employment Application – No Test

Applicant Information

First Name *
MI
Last Name *
Street Address *
Apartment / Unit #
City *
State *
ZIP *
Phone Number *
Email Address *
Are you 18 Years or Older?
Are you a citizen of the United States?
If no, are you authorized to work in the U.S.?
Have you ever been convicted of a felony in the last 5 years?

 

Desired Employment

Who referred you to this company?
Have you ever worked for this company?

 

Education

 

High School

Did you Graduate?

 

College

Did you Graduate?

 

Additional Details

Employment History

 

Job History #1

May we contact your previous supervisor for a reference?
 

Job History #2

May we contact your previous supervisor for a reference?

 

Job History #3

May we contact your previous supervisor for a reference?

Military Background

 

References
Please provide three professional references.

Reference 1
May we contact Reference 1?

 

Reference 2

May we contact Reference 2?

Reference 3

May we contact Reference 3?

Conclusion

 

By submitting this form, I certify that the facts contained in this application are true and complete to the best of my knowledge and understand that, if employed, falsified statements on this application shall be grounds for dismissal.

I authorize investigation of all statements contained herein and the references and employers listed above to give you any and all information concerning my previous employment and any pertinent information they may have, personal or otherwise and release the company from all liability for any damage that may result from utilization of such information.

I also understand that (1) Palco Industrial Marking and Labeling, Inc. has a drug and alcohol policy that provides for pre-employment testing as well as testing after employment; (2) consent to and compliance with such policy is a condition of my employment; and (3) continued employment is based on the successful passing of testing under such policy. I further understand that continued employment may be based on the successful passing of job related physical examinations.