Service Engineer Level 1 & 2
You are applying for the position of Service Engineer.
Job description
PALCO Industrial Marking and Labeling, Inc, is a growing manufacturing company and we are currently seeking a Service Engineer Level 1 & 2 to join our team.
Position Description:
The Service Engineer Level 1 & 2 will be trained to service various types of equipment. This individual will specialize in the Barcoding & Product Identification Industry. In addition to being trained on Barcoding Software and Equipment, the Service Engineer Level 1 & 2 will also learn how to maintain Barcode Printers and Scanners, Industrial Ink Jet Equipment, Label Applicators, Industrial Lasers, and various Software Applications.
- Provide exceptional service to existing and potential customers in order to nurture and develop long lasting professional relationships
- Coordinate with Sales executive, Service Manager, and Customer to install new equipment at customer locations
- Train customer technicians on new equipment
- Provide service and support to customers on existing equipment and/or software
- Provide Tech Support via in person service calls, telephone, and email
- Other duties as assigned
- Associates degree in a STEM Program
- Experience in a comparable position (required for Service Engineer level 2)
- Must be a team player with good work ethic
- Ability to prioritize and multi-task with efficiency
- Ability to work in a fast paced environment with little supervision
- Ability to work under pressure
- Some travel required
- Must be able to pass a physical, drug screen, and background check
Benefits:
- Health, Dental, and Vision after 30 days.
- Company paid Life Insurance after 30 days
- PTO after 1 year
- SEP/IRA retirement plan after 1 year
- Monthly Car & Cell Expense
- Travel Reimbursement
Quarterly performance evaluations with potential of pay increase for the first year. Annual performance evaluations with increases after the first year.
Please fill out the job application form on this page to submit your application. Please fill out the entire application to the best of your ability.